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  For general information about the uses and features of the program, and for questions on old or new orders… or for help on any other non-technical matter, please contact: Customer Service Department: Custserv@IMcontrol.net
For help in resolving technical issues, like difficulties in the downloading and installation of the software, and any problems occurring while using the program… or for help on any other technical matter, please contact: Technical Service Department: Techserv@IMcontrol.net Note: To receive FREE technical support, you must be able to provide the buyer's name and registration code applicable to the original purchase of the software. So please include both of the above whenever requesting technical service.
To replace a lost "Parent Password", please contact: Password Replacement Department: Password@IMcontrol.net Note: To obtain a temporary new "Parent Password", include in your email the buyer's name, registration code and last 4 digits of the credit card number applicable to the original purchase of the software. See #10 of the FAQ section for more details on the "Parent Password" replacement procedure.
To reach us by regular mail: I.M. Control PO Box 6811 Bridgewater, NJ 08807 |
 Copyright © 2008 QualityTime Solutions. All rights reserved. |
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